Returns & Exchanges

At Dixxon Flannel, we stand behind the quality of our gear and offer a 30-day window for returns or exchanges on all unwashed and unworn items. We want to ensure you are completely satisfied with your purchase, whether you're swapping a size or looking for a different style.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Select your preferred return method to generate a prepaid shipping label or a QR code for a printerless drop-off experience.

3

Package Your Gear

Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

4

Ship and Track

Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing